1. 咖啡豆和膠囊的來源是哪裡？
答： 我們的咖啡豆和膠囊選自全球各地的頂級阿拉比卡和羅布斯塔豆，包括巴西、危地馬拉、非洲和亞洲地區。每批豆子都經過嚴格選擇和專業烘焙，以保證品質和風味。
2. 購買咖啡膠囊和咖啡豆有哪些付款方式？
答： 我們接受多種付款方式，包括信用卡或轉數快 FPS 等。所有交易都經過Stripe加密處理，確保客戶資料安全。
3. 如何確保咖啡的新鮮度？
答： 我們的咖啡豆和膠囊在包裝前都會進行新鮮度檢測，並使用封存技術來封裝咖啡，確保每一杯咖啡都保持最佳風味。
4. 貴公司是否支持可持續咖啡生產？
答： 是的，我們致力於可持續咖啡生產，支持公平貿易，確保我們的咖啡不僅品質上乘，也尊重生產地的社會和環境標準。
5. 購買後多久能夠收到咖啡？
答： 一般訂單在確認付款後1-3個工作日內發貨，具體到貨時間依據客戶所在地區而定。我們也提供跟踪服務，方便您隨時了解訂單狀態。
6. 如果咖啡不符合我的期望，可以退貨嗎？
答： 可以。如果您對購買的咖啡不滿意，我們提供7天內退貨政策。請確保咖啡包裝未開封，並保持原包裝狀態。
1. Where do the coffee beans and capsules come from?
Answer: Our coffee beans and capsules are sourced from the finest Arabica and Robusta beans worldwide, including regions like Brazil, Guatemala, Africa, and Asia. Each batch is carefully selected and professionally roasted to ensure the highest quality and flavor.
2. What payment methods are accepted for purchasing coffee capsules and beans?
Answer: We accept various payment methods including credit cards, Fast Payment System (FPS). All transactions are encrypted by Stripe to ensure the safety of your personal information.
3. How is the freshness of the coffee ensured?
Answer: Our coffee beans and capsules undergo freshness tests before packaging and are sealed using vacuum-packing technology to ensure that every cup of coffee maintains its optimal flavor.
4. Does your company support sustainable coffee production?
Answer: Yes, we are committed to sustainable coffee production and support fair trade practices to ensure that our coffee not only offers superior quality but also respects the social and environmental standards of the producing regions.
5. How long does it take to receive the coffee after purchase?
Answer: Orders generally ship within 1-3 business days after payment confirmation, depending on the customer's location. We also offer tracking services so you can monitor the status of your order at any time.
6. Can I return the coffee if it does not meet my expectations?
Answer: Yes, we offer a 7-day return policy if you are not satisfied with your purchase. Please ensure that the coffee packaging is unopened and remains in its original condition.